Author: Neil Catton
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Rethinking Public Sector Service Delivery for the Digital Era
This article has been re-posted with the kind permission of the author, Neil Catton – Group CTO at Global Consortium Group. (LinkedIn Profile: https://www.linkedin.com/in/mrmito/ ) Introduction As the UK public sector faces growing demands for more responsive, accessible, and efficient services, traditional methods of service delivery are proving insufficient. Budget constraints, rising expectations for digital…